Business Process Management

Gain in-demand skills to help employers improve operational efficiency

Faculty:
Faculty of Business
Program Code:
PBPRI
Duration:
1 Year
Designation:
Ontario College Graduate Certificate
Campus:
Hazel McCallion Campus
Start Date:
September

Sheridan’s Business Process Management Program, which has been accredited by the Canadian Supply Chain Sector Council, gives you the skills you need to improve operational efficiency,  save money, and drive business value. Skills you gain in this program are highly valued by employers in Canada, the U.S. and Europe. For instance, Business Process Management achieves such benefits as:

  • Reducing surgery wait times from months to weeks
  • Helping Dell deliver a custom configured computer to your door in just days
  • Assuring that the Canada Revenue Agency can process tax returns and issue
    refunds in days rather than months

The program is available in one of two delivery modes.  In the traditional mode, classes will be scheduled during normal daytime hours from Monday-Friday. To accommodate the schedule of working adults, an alternative mode is also available.  In the alternative mode classes meet two evenings a week, some Saturday mornings, in addition to three intensive one-week sessions (one in each of October, December, and April).  The remainder of the program is presented in a convenient online format.

Through the program you'll learn how to:

  • Use SAP enterprise resource planning software (Sheridan is a member of the SAP University Alliances program)
  • Develop new or improved business processes to achieve organizational goals
  • Integrate appropriate technologies for analysis and development of business processes
  • Create sound business arguments justifying process change
  • Work professionally, ethically and effectively in individual and team environments

The Business Process Management Program focuses on manufacturing, supply chain, financial services and health care industries, in both the public and private sectors.

Hands-on Industry Project

The Business Process Management Program includes a second term industry project. As part of a small consulting team, you will tackle a real business problem with a client company.

Learn via Case Studies

The Business Process Management Program employs a case study method of instruction that allows you to explore practical rather than theoretical situations in a structured learning environment.

Cooperative Learning Experience

At the end of the academic portion of the Business Process Management Program, you may apply to participate in a work term. With the assistance of the Cooperative Education department and your professors you will be placed in a company where you gain further hands-on experience

The Business Process Management Program is located at the Hazel McCallion Campus in Mississauga, Ontario.

Sheridan provides skills that enhance your career. When you complete the Business Process Management Program, your career options will include, among others:

  • Administrative analyst
  • Business analyst
  • Business process analyst
  • Supply chain analyst
  • Change management specialist
  • Continuous improvement manager
  • Global process architect
  • Operations planner
  • Process adviser
  • Process analyst
  • Process improvement manager

PROGRAM ELIGIBILITY

  • Postsecondary diploma or degree

and/or

  • Demonstrated competence through related work and/or educational experience

APPLICANT SELECTION

Eligible applicants are selected on the basis of previous academic achievement, and/or demonstrated experience.

In some cases, applicants may be requested to submit a résumé, which includes details of related work experience, and a cover letter, which summarizes their career goals and reasons for wanting to take this program.

Postsecondary transcripts, indicating courses completed to date, must be submitted to ontariocolleges.ca at the time of application.

Applicants who do not meet the admission requirements for this program will be assessed and advised individually and may be considered for other, related programs. 

 
CODE TITLE CREDITS
 
TERM 1
FINA 55142 Applied Financial Analysis 4
BUSM 54049 Business Processes 4
BUSM 50065 Business Fundamentals 3
MGMT 55142 Operations Management 4
DSGN 53314 Process Modeling 4
MGMT50199 Leadership Development 3
 
Total: 22
 
TERM 2
BUSM 50799 Capstone Group Project 6
BUSM 50261 Supply Chain Case Studies 4
BUSM 53431 Public Sector Case Studies 4
BUSM 53672 Financial Services Case Studies 4
LAWS 50016 Corporate Responsibility 3
 
Total: 21
 
TERM 3
COWT 51075 Co-op Work Term 12
 
Total: 12